OVERVIEW

The two-day Warehouse Management & Operations Excellence training equips participants with the knowledge, operational frameworks and best practices required to design, manage and optimize warehouse operations within end-to-end supply chain environments. Through a structured blend of operational theory, real-life warehouse cases, and hands-on analytical tools, participants will gain a deep understanding of how warehouses function as critical performance and cost drivers in modern supply chains.

This comprehensive program focuses on operational efficiency, inventory accuracy, service-level performance, safety and digital enablement. Participants will learn how to improve warehouse productivity, optimize flows, reduce operational waste and align warehouse strategy with broader supply chain objectives. The training is ideal for professionals seeking to strengthen warehouse performance while balancing cost, service, scalability and resilience. 

PROGRAM OBJECTIVE

• Warehouse Process Flow Optimisation – Design and streamline end-to-end warehouse processes from receiving to shipping
• Inventory Accuracy & Stock Control – Strengthen inventory integrity through effective tracking, counting, and control practices
• Layout & Slotting Optimisation – Improve warehouse layout and storage strategies to maximise space and efficiency
• Productivity & Workforce Management – Enhance labour planning, utilisation, and overall operational productivity
• Performance Measurement & KPI Management – Establish and manage key metrics to monitor and improve warehouse performance
• Cost Optimisation & Cost-to-Serve – Identify cost drivers and implement strategies to improve efficiency and reduce operational costs
• Technology & Automation Enablement – Leverage WMS and automation solutions to enhance operational efficiency and visibility
• Risk, Safety & Operational Resilience – Manage operational risks, ensure compliance, and build a safe and resilient warehouse environment

MAXIMIZE LEARNING WITH INTERACTIVE CASE STUDIES, APPLIED EXERCISES AND GROUP ACTIVITIES

• Experiential learning includes:
  • Warehouse process flow and optimisation exercises
  • Inventory accuracy and stock control scenarios
  • Productivity and KPI performance discussions
  • Cost optimisation and efficiency case studies
  • Technology, automation and operational challenges
• Tools, Templates & Participant Takeaways
  • Warehouse operations framework and process flow guide
  • Inventory accuracy and cycle counting toolkit
  • KPI and performance tracking guide
  • Layout, slotting and optimisation reference
  • Warehouse improvement action plan template

OUR DISTINGUISHED TRAINER

MICHAEL LECOMTE
Senior Supply Chain Director, ISEA & MENA
Global Supply Chain Expert with 20+ Years of Experience

Michael LECOMTE is an eminent figure in the realm of Supply Chain and Procurement, boasting a remarkable 19-year journey across Europe, the Middle East, and Asia. His expertise flourished across diverse industries, including 3PLs, Footwear and Beauty.

What truly distinguishes Michael LECOMTE is the fusion of extensive practical experience with a remarkable gift for instruction. For more than a decade, he has been a pivotal figure in academia, delivering impactful lectures at esteemed universities. This dedication to education extends to the corporate world, where he has consistently elevated the skills of professionals through dynamic training sessions.

With an extensive background spanning diverse markets, Michael LECOMTE brings a global perspective that enriches every insight shared. This breadth of experience is a testament to his cross-cultural understanding and adaptability within the complex field of Supply Chain.

In essence, Michael LECOMTE is an exemplar of operational excellence, orchestrating complex warehouse and supply chain operations while seamlessly transmitting this expertise to others.